California Privacy Notice

Last Updated: December 19, 2023

Your privacy is important to us at C&D Technologies, Inc. and Trojan Battery Company, LLC. (together, the “Company,”, “we,” “us” or “our”), and our respective subsidiaries worldwide. If you are a California resident, you have certain rights with respect to the collection, use, transfer, and processing of your personal information, as defined by the California Consumer Privacy Act (“CCPA”), Cal. Civ. Code § 1798.100 et seq., as amended by the California Privacy Rights Act (“CPRA”) and implementing regulations.

This California Privacy Notice (“Notice”) describes how we collect, use, share, disclose, retain, and secure the personal information we gather about you through our websites, (the “Site” or “Sites”), when you view or interact with our social media accounts or any social media accounts or content affiliated with us, and when you interact with us as a customer or otherwise (collectively, the “Services”). This Notice does not apply to our collection or processing of personal information in employment related contexts.

We reserve the right to limit these rights where permitted under applicable law, including where your identity cannot be reasonably verified or to the extent your rights adversely affect the rights and freedoms of others.

What Information Do We Collect?

The below examples are illustrative examples from the CCPA and do not reflect the specific pieces of information we collect.

In the previous 12 months, we have collected the following categories of personal information:

Information we collect

Category (as defined in Cal. Civ. Code. § 1798.140(v))ExamplesCollected
A. Identifiers A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers. Yes
B. Personal Information A name, signature, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Yes
C. Protected Classification Characteristics Under California or Federal Law Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). No
D. Commercial Information Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. Yes
E. Biometric Information Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. No
F. Internet or Other Similar Network Activity Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. Yes
G. Geolocation Data Physical location or movements. Yes
H. Sensory Data Audio, electronic, visual, thermal, olfactory, or similar information. No
I. Professional or Employment-Related Information Professional information ordinarily collected as part of standard business to business relationships, including business contact information and communications. Yes
J. Non-Public Education Information Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. No
K. Inferences Drawn of the Consumer Inferences drawn from personal information identified above to create a profile about a consumer reflecting a consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. Yes
L. Sensitive Personal Information Personal information that reveals (a) Social Security, driver’s license, state identification card, or passport number; (b) account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credential allowing access to an account; (c) precise geolocation; (d) racial or ethnic origin, religious or philosophical beliefs, or union membership; (e) the contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication; or (f) genetic data. No

Sources from Which Personal Information Is Collected

We collect your personal information directly from you, from your interaction with the Site, from publicly available sources, and from third parties which collect the personal information directly from you.

RETENTION OF YOUR PERSONAL INFORMATION

We will retain your personal information until the personal information is no longer necessary to accomplish the purpose for which it was provided. We may retain your personal information for longer periods for specific purposes to the extent that we are obliged to do so in accordance with applicable laws and regulations; to protect you, other people, and us from fraud, abuse, and unauthorized access; as necessary to protect our legal rights; or for certain lawful business requirements.

We will delete your personal information when it is no longer necessary for the purpose for which it was collected, or upon your request, subject to exceptions as discussed in this Notice or under applicable law, contract, or regulation.

BUSINESS OR COMMERCIAL PURPOSES FOR WHICH PERSONAL INFORMATION IS COLLECTED

Your personal information is used for the following purposes:

  • To present our Sites and their contents in a suitable and effective manner for you and your device;

  • To provide our Services to you, including but not limited to purposes such as order fulfilment, shipping, and returns.

  • To contact you to provide you with information or services that you request from us, including information about the purchase of our products;

  • To better understand how users interact with our websites and conduct web analytics reviews;

  • To improve our products, service offerings, and websites;

  • To advertise services or campaigns that we think may be of interest to you;

  • To provide customer support, troubleshoot issues, manage accounts, and respond to requests, questions, or comments;

  • To contact you to provide you with information or services that you request from us;

  • To carry out our obligations and enforce our rights arising from any contracts; and

  • To notify you about any additions, upgrades, or changes in our services.

THIRD PARTIES WITH WHOM PERSONAL INFORMATION IS DISCLOSED, SHARED, OR SOLD

In the preceding 12 months, we have disclosed the following personal information about consumers for business purposes:

  • We disclose personal information in categories A (identifiers), B (personal), D (commercial), F (internet), G (geolocation), and K (inferences) with service providers that allow us to provide our Services.

  • We may disclose all of your information, including your personal information, with our subsidiaries and affiliates in connection with providing the Services to you or otherwise in connection with business operations.

In the preceding 12 months, we have shared for cross-contextual behavioral advertising the following the personal information in categories A (identifiers), B (personal), D (commercial), F (internet), G (geolocation), I (professional), and K (inferences) with advertising service providers.

In the preceding twelve (12) months, we have not sold the personal information of any consumer for monetary consideration. However, our use of cookies and other tracking technologies may be considered a sale of personal information under the CCPA. Categories of personal information that we have sold under the CCPA include categories A (identifiers), B (personal), D (commercial), F (internet), G (geolocation), I (professional), and K (inferences). Categories of third parties to whom personal information is sold under the CCPA include data analytics providers and advertising and marketing providers.

We do not have actual knowledge that we sell or share the personal information of consumers under sixteen (16) years of age.

INDIVIDUAL RIGHTS

Right to Know About Personal Information Collected, Disclosed, Shared, or Sold

You have the right to request that we disclose the personal information we collect, use, and disclose about you to third parties. There are two types of Rights to Know requests that you can make:

  1. Right to Know (Abbreviated Request): If you make a Right to Know (Abbreviated Request), you will receive the following information about you:

    1. Categories of personal information collected, sold, or shared;

    2. Categories of sources from which personal information is collected;

    3. Categories of third parties to whom the information is sold, shared or disclosed;

    4. Business or commercial purpose for collecting, sharing, or selling personal information;

    5. Categories of personal information disclosed for a business purpose and categories of persons to whom it was disclosed for a business purpose.

  2. Right to Know (Specific Pieces of Information Request): If you make a Right to Know (Specific Pieces of Information Request), you will receive the following information about you:

    1. Specific pieces of personal information collected about you.

This information will be provided to you free of charge, unless we determine that your request is manifestly unfounded or excessive. You may request this information twice in a 12-month period.

There are certain exceptions to a Consumer’s Right to Know. We will state in our response if an exception applies.

Right of Deletion

You have the right to request that we and our service providers delete any personal information about you which we have collected from you upon receipt of a verifiable request. This right is subject to certain exceptions. We will state in our response if an exception applies.

Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising the privacy rights conferred by California law. We will not discriminate against you because you exercised any of your privacy rights, including, but not limited to, by: denying goods or services to you; charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; providing a different level of quality of goods or services to you; or suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services. We will also not retaliate against any employee, applicant for employment, or independent contractor for exercising their rights under the CCPA.

Right of Correction

If we maintain inaccurate personal information about you, then you have the right to request that we correct the inaccurate personal information upon receipt of a verifiable request. Taking into account the nature of the personal information and purposes of processing the personal information, you have the right to request that we correct inaccurate personal information about you, if applicable.

Right to Limit Use and Disclosure of Sensitive Personal Information

If we process Sensitive Personal Information, we will only do so for the purposes specifically authorized by California law and in a manner that is necessary and proportionate for those purposes. As such, we do not perform any processing for which a Right to Limit request is available.

Submitting Requests

You can submit your request by calling 1-800-543-8630 or emailing us at DG-Privacy@groups.cdtrojan.com. We endeavor to respond to your requests as quickly as possible.

Verifying Requests

To ensure the protection of your personal information, we must verify that the individual submitting a request to know, request to delete, or request to correct is the consumer to whom the request relates prior to processing the request. To verify a California consumer’s identity, we may request up to three pieces of personal information about you when you make a request to compare against our records. We may also request that you sign a declaration under the penalty of perjury from the consumer whose personal information is the subject of the request.

Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in your request to verify your identity and will delete any information you provide after processing the request. We reserve the right to take additional steps as necessary to verify the identity of California consumers where we have reason to believe a request is fraudulent.

Authorized Agents

You may choose a person or a business registered with the California Secretary of State that you authorize to act on your behalf to submit your requests (“Authorized Agent”). If you choose to use an Authorized Agent, we require that you provide the Authorized Agent with written permission to allow them to submit your request and that you verify your identity directly with us. Failure to do so may result in C&D Technologies, Inc. denying your request.

CONTACT US

If you have any questions about this Privacy Notice, please contact us by email at DG-Privacy@groups.cdtrojan.com or via phone at 1-800-543-8630.